Legal
Privacy Policy
Last updated: August 1, 2025
Malvix Technologies (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website (malvix.io) or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Information We Collect
We collect information you provide directly to us when you:
- Fill out a contact or quote request form on our website
- Email us or message us through other communication channels
- Enter into a service agreement with us
- Subscribe to our newsletter or blog
This information may include your name, email address, phone number, company name, website URL, and any project details you choose to share.
We also collect certain information automatically when you visit our website, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send project updates, invoices, and other communications related to your engagement with us
- Send our newsletter and blog posts (only if you have opted in)
- Improve our website and service offerings
- Comply with legal obligations
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We use trusted third-party tools (e.g., email platforms, analytics services) that process data on our behalf under strict confidentiality obligations.
- Legal requirements: We may disclose your information if required by law or in response to a valid legal request.
- Business transfers: In the unlikely event of a merger or acquisition, your information may be transferred as part of that transaction, and you will be notified.
4. Cookies & Tracking
Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.
We use:
- Essential cookies: Required for the website to function correctly.
- Analytics cookies: To understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymised.
You can disable cookies in your browser settings. Note that disabling essential cookies may affect website functionality.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Enquiry and contact form data: up to 2 years after last contact
- Client project data: up to 5 years after project completion (for accounting and legal purposes)
- Newsletter subscriber data: until you unsubscribe
You may request deletion of your data at any time by contacting us (see Section 8).
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. International Transfers
Malvix Technologies is based in Pakistan. If you are contacting us from outside Pakistan, your information will be transferred to and processed in Pakistan. By using our website or services, you consent to this transfer.
We ensure that any international data transfers are handled with appropriate safeguards.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data.
- Opt-out: Unsubscribe from marketing emails at any time using the link in each email.
- Portability: Request your data in a machine-readable format.
To exercise any of these rights, please contact us at contact@malvix.io. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Material changes will be communicated via email if you are a current client or newsletter subscriber.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Malvix TechnologiesIslamabad, PakistanEmail: contact@malvix.ioPhone: +92 327 650 7475 · +92 334 577 9569